NOTE: If your booking is within 4 hours please call us

Faq

FAQ

1Why book with us?

Airport Transfers - Tequilimo Services are Private Hire operators for those long-distance journeys. Our motto is Luxury at Low Cost. We endeavor to offer our customers a stress free and relaxing journey. With us you only pay the price quoted.

2 What type of vehicles do you have?

1. Sedan Lexus ES / RX350 or similar.

2. SUV Suburban/ Mercedes Benz Metris or similar.

3. Sprinter Mercedes-Benz Sprinter or Similar.

4. Premium SUV Cadillac Escalade/ Lincoln Navigator.

5. First Class Mercedes-Benz S/Audi A8 or similar.

3How early do I need to book my car?

However, 4 hours' notice is fine. If you are making a last-minute booking you can do through call. it is best to do so by phone. If you are making an online reservation, we will send you a confirmation back by email to confirm that booking usually within 3 hours, if you have not received confirmation from us by email, If you have a question or complaint, contact our Customer Service staff.

4 What if my flight is delayed?

We monitor all flight arrivals before any drivers are dispatched to meet you, as a result we do NOT charge you any extra if your flight is delayed.

5What happens if my flight is cancelled?

Your transfer order will be placed on HOLD for 24 hours, during which you can rebook your transfer at no extra cost. Contact us as soon as possible on info@tequilimo.ca we will have monitored the flight and as a result we will not have sent you a driver.

6How do I meet the driver?

Your driver will contact you via your mobile phone (cell phone) on arrival at the Airport Terminal and advise you were to Meet. If you require a Meet & Greet service there is an additional $45 + tax charge to cover the parking, Fees.

7Can you guarantee that your driver will be at the airport on time?

Though our drivers will make every effort to arrive on time, sometimes there can be some small delays. If delayed we will keep you informed via your mobile phone (cell phone) on the number you supplied in your booking. Our driver will arrive at the Terminal 45 minutes after flight has landed for international arrivals and 30 minutes after Toronto arrivals, these times are calculated to allow you enough time to collect luggage and clear immigration. Should you only have hand luggage and feel that you will come through more quickly please advise us of this at the time of making your booking.